FAQs

How Do I Contact You?

Please feel free to contact me anytime.
Cathie Conway: 518-837-5300
Email: Use our contact form

Where Are You Located?

In the Alpine Mall on Main Street
2527 Main Street
Lake Placid, NY 12946

How Much Does it Cost?

The price for all baskets are stated in our store and include a basket that is wrapped with a nice bow.  Delivery in Lake Placid is included for orders over $50.

We ship USPS priority and expedited options are available too.

I Have No Idea What to Get…

Perfect, that’s our specialty!  Don’t let gifting be monotonous.  Feel good about the gifts you give.  Whether you need just a little something or something really special we can help you.  Choose our I Have No Idea What to Get  themed basket (seriously), choose the price point you’d like to spend and tell us a little about the person.  Don’t worry you’re secret is safe with us and we’ll make sure to impress, on your behalf of course.

Where Do You Shop?

We have partnered with over 50 local retail and gourmet food stores, artists, wine and spirit stores and even a famous “Lake Placid Brewery”!  These are stores we have relationships with and know their quality and popularity in Lake Placid.

If you don’t see the store or item you are looking for you can either email us with your request or you can choose our I Have No Idea basket and choose a price point, tell us about what you are looking for and even the local store you’d like to support.

When Will My Gift Arrive and Where Does It Go?

Since we are a specialty service and work with many partners processing may take up to 3 days depending on your order.   It’s never to early to order.  You can pick a specific order date and get all of your holiday shopping done in advance.

If you need a last minute gift you can always email or call us to ensure we can get it done by the time you need it.  We will make every effort and additional charges may apply depending on the specifics of your order.

We deliver for FREE in Lake Placid and can deliver or ship either directly to you or the recipient.  You may want to get our Soaps and Sweets package for your appreciation gifts for teachers, co-workers or neighbors.  We can deliver them directly to you and then you take care of the gift giving from there.

How Do You Guarantee My Order?

At our core Lake Placid Gift Co. is a personal shopping service committed to shopping local Lake Placid.  We have many specialties of great quality, diversity and price right here in LP but many times it is difficult to make that trip into town, take time out of your day or to put it all together

We work directly with the store owners and artists to craft our gift offerings. These are always changing based on the  local availability and emerging trends in their markets. You may see a glass tea pot set in our Shop but at the moment of your order the store may have just gotten in these lovely porcelain set that is a great quality and goes with any kitchen decor… That’s the beauty of our service.  We bring you the most current trend, high quality items and  work within the price guideline you chose when ordering.

In the off chance that something is just not available and we cannot find a suitable replacement we will contact you immediately, after making every effort, to modify your order.

If you are looking for something very specific the longer the lead time the better as we will special order it right away to guarantee your gift.

How Does Delivery Work?

We deliver for FREE in Lake Placid and a delivery fee may be applied for Saranac Lake and can ship anywhere else.

We ship USPS Priority and expedited options can be arranged.  Given the wide range of options, the cost for expedited shipping would be calculated once we have evaluated your order. We’ll contact you directly to choose Expedited or Priority at that point.

We can deliver the gifts to you or directly to the recipient.  You may want to make our Hot Cocoa and Puffs your go to appreciation gift this year.  Place one order for however many you need and we can deliver all of them to you and you can deliver from there.  Maybe you’d like us to just deliver them directly to the different recipients and that’s great too.

Questions, Comments or Concerns?

Please call or email us if you have any of the above.  We are just starting out so there are certainly kinks to work out and questions to be had.

We welcome all feedback of how the site can work better for you, where else we should be shopping and anything else you have to suggest.  We want this to be a viable service in Lake Placid and appreciate your help!